Honor Your Caregiver

Nance Hudson

Administrative
AZ - Banner Baywood Medical Center

I’m a patient of Dr. Garner. I had a cyst removed back in December 2025. Nance Hudson assisted me with my admissions and check-in via the phone. I’m neurodivergent. Talking on the phone is very difficult for me and usually requires a great deal of masking, pre-scripting, and anxiety. I was also having a minor surgery, so that plays into the anxiety. With that being said, Nance was extremely kind, compassionate, and personable! I felt like I could talk to her for hours and I do NOT feel that way about anyone. She put me at ease through her explanations and questions. The information she provided was relevant and helpful. I didn’t feel rushed or judged or like a burden. It felt like someone genuinely cared about my health and well-being. It’s the first time in a long time that I’ve felt a healthcare professional genuinely cared about me as a person. I think you guys have one of the hardest jobs in the world and with that comes a terrible amount of stress, unappreciation, and burnout. For those reasons, I feel like it's really important to share with others why we appreciate medical personnel. So, thank you to everyone at Banner Health for your life-saving work and helping patients like me (with the smaller surgeries 😊). Nance made a huge impact on me and I genuinely appreciate her professionalism, positivity, and personal interest.

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“Amanda was the NP for the ICU when I was in the hospital for 2 weeks mid-April. She showed such empathy for me and really helped pull me up at a time when I was the lowest I’ve ever felt. She took such a personal interest in my health and well-being that it still makes me cry when I think of what she did for me.”

Amanda Zeagler, NP, Obstetrics & Gynecology
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“Despite the fact that he takes care of so many patients, my father and our family were, and are, genuinely important to Dr. Mahmoud. As he is to us. He let me know that on his last visit with my parents, when they decided to move to hospice care, there were tears all around. He is that kind of doctor, and that kind of person.”

Fade Mahmoud, MD, Oncology
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"I was involved in a serious bicycle accident and transported to the ER trauma room. Immediately I was surrounded by the trauma team who worked quickly and efficiently. It is apparent that the trauma team is a highly skilled team that works well together. The community is blessed to have a Level 1 trauma facility and a competent and dedicated staff. I am confident that they will save lives in our community."

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"I went to the ER due to having some breathing issues. Christy Lewis, RN was there and was amazing. She held my hand and made me feel very comfortable and helped calm me. Every test was coming back negative and I was really getting worried. She talked to the doctor about ordering a CT and that diagnosed the problem. She is absolutely amazing! I hope every patient that comes through those doors gets her!"

Chisty Lewis, RN, Emergency Medicine
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"Sarah is an incredibly busy person, yet she always gets back to me in a timely fashion, even on Sundays! She is always pleasant, knowledgeable, and patient listening to me and my wife’s concerns. My wife and I can’t sing Sarah’s praises enough. She is an extraordinary member of my cardiac care team. We will always remember her kindness and treating us like people."

Sarah Voll, NP, Cardiology
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